™
Request a demo
EMT919™
Help responders communicate across a language barrier using an authorized agency phone.
- Turn-by-turn AI interpretation
- Configured access to qualified live interpreters
- Agency-controlled access and records options
Choose your workflow
Language access. Work-number privacy.
Start with your agency’s immediate need. Explore each service separately or discuss a coordinated configuration.
9/Line™
Give officers a professional work number without sharing their personal phone number.
- In-app calls and two-way SMS/MMS
- Protected transcripts and supervisor listening
- Team maps, case lines and agency-approved recording
EMT919 in the field
Dial. Talk. Keep working.
A representative interpretation—not an agency recording. One speaker and one clear turn at a time.
- Dial from an authorized phone.
Use #919 or the dedicated agency line configured for your service.
- State the language and the need.
Speak in short turns. Confirm critical details with the other person.
- Escalate when the situation requires it.
Request a qualified live interpreter according to agency policy and your configured service.
Watch the EMT919 service overview
Load the video to connect to YouTube. You can also read the step-by-step call guide.
No video connection is made until you choose to load it.
Service demonstration. Not an agency recording or a universal performance guarantee.
ILLUSTRATIVE CONVERSATIONSpanish · AI-first mode
- OFFICER
“Tell her the road is closed. Ask whether anyone needs medical help.”
- EMT919
“La carretera está cerrada. ¿Alguien necesita ayuda médica?”
Spanish interpretation - CALLER
“Mi hijo tiene asma, pero está respirando bien.”
- EMT919
“My son has asthma, but he is breathing normally.”
English interpretation
Agency workflows
Different settings. A shared need to communicate.
Agency review
Clear questions.
Documented answers.
Review access, retention, live escalation and service configuration with your command, IT and procurement teams.
Open the trust center →Security and privacy
Review the published controls, data handling and provider responsibilities.
Read the Privacy Policy →Records and preservation
Explore enhanced provenance, chain of custody, legal holds and export options.
Explore the Evidentiary Package →Purchasing and deployment
Compare service modes and define commercial terms in a written agency proposal.
Compare service options →Useful next steps
Bring the right questions.
Practical materials for field staff, supervisors and agency decision-makers.
Common questions
Choose with confidence.
Your agency policy, approved configuration and written proposal define the service.
Which product do we need?
Choose EMT919 for field interpretation and language access. Choose 9/Line for officer work-number calls, messages and team communications. A demo can cover either or both.
Does EMT919 replace live interpreters?
No. AI-first mode includes configured live-interpreter escalation, and agencies may choose live-interpreter-only routing. Agency policy determines when a qualified human interpreter is required.
How do we confirm languages and records options?
Bring your language needs and retention policies to the agency review. Availability, escalation, recording and records options are confirmed against the proposed configuration.
Where can our IT and procurement teams start?
Use the trust center, procurement guide and resource center. Request the security package for evidence and agency-specific review.
An agency conversation
Bring your real workflow.
Tell us what your officers and teams need.
We’ll walk through the relevant product and configuration.