919EMT919 Request a demo

Built for public safety

Keep control
of the scene.

When language gets in the way, dial #919 and start talking. Immediate communication for law enforcement, EMS, corrections, and public-safety teams—without hunting for an app during the first critical minute.

See #919 in actionSchedule an agency briefing →
31+Languages
24/7Ready for duty
1 callNo new hardware
READY FOR DUTY
9:19● ● ●

EMT919

EMERGENCY MOBILE TRANSLATION
#919
Connecting securely
CALL
THE FIRST MINUTEOfficer arrives.Victim speaks Spanish.Dial #919. Start talking.

The first minute

What happens
after #919.

Before a live interpreter joins and before the report is written, the first minute belongs to the responder. This is a representative demonstration—not an agency recording.

CONNECTEDSpanish · AI-first mode
  1. OFFICER

    “Tell her the road is closed. Ask whether anyone needs medical help.”

  2. EMT919

    “La carretera está cerrada. ¿Alguien necesita ayuda médica?”

    Spanish interpretation
  3. CALLER

    “Mi hijo tiene asma, pero está respirando bien.”

  4. EMT919

    “My son has asthma, but he is breathing normally.”

    English interpretation
Officer-directed turnsRole-aware conversationLive interpreter escalation available
THE FIRST MINUTEDial. State the need. Start communicating.See the complete call flow →

Built for the field

Three steps.
That's it.

Works from an authorized phone responders already carry. No public app download or extra field hardware is required.

01
#

Dial

Call the dedicated agency line or dial #919 from an authorized device.

02
“ ”

Talk

Say what you need. EMT919 translates each turn clearly and keeps roles straight.

03
→

Continue

Keep working the call. Move to a live interpreter when policy or language requires it.

Device authorization, language selection, escalation, disconnects, audio, and retention →

Where it works

Real calls.
Clear communication.

Officer using a phone interpretation service during a calm roadside conversationLaw enforcement EMS responders using a phone interpretation service while speaking with a stable patientEMS and fire Correctional officer using a secured phone interpretation service for routine instructionsCorrections
01

Traffic stops

Give clear directions. Confirm understanding. Keep the stop moving.

02

Domestic calls

Separate confusion from danger when every word matters.

03

Medical response

Get symptoms, medications, and history without losing the first minute.

04

Schools

Communicate with students, parents, and staff in the moment.

05

Corrections

Explain instructions and reduce avoidable conflict inside the facility.

06

Crisis calls

Slow the scene down and connect people to the help they need.

Why teams use it

Keep control.
Keep communicating.

Translation is the tool. Clearer field communication is the intended operational outcome; agency policy still controls high-stakes use.

51Documented internal QA scenarios before release
12 mo.Default access and audit-log retention
30 daysDefault rolling voice-audio deletion
72 hrs.Agency notice target after a confirmed data breach

These are documented platform controls and policy commitments—not customer outcome statistics or independent certifications. Review the scope →

Proof without theater

Verified means
permission in writing.

EMT919 does not publish agency names, badges, quotes, or results without written authorization. Approved references and security-review materials are shared through the appropriate agency process.

See our evidence standards →

Security behind every call

Built on proven
infrastructure.

EMT919 combines documented platform controls with SOC 2-certified providers across hosting, telephony, and speech processing.

Request the agency security package →
SOC
SOC 2 provider infrastructure

Certified providers support the hosting, telephony, and AI service layers.

US
U.S.-based processing

Customer platform data is stored and processed in the United States.

256
Encrypted by default

TLS 1.2+ in transit and AES-256 encryption at rest.

MFA
Access controls

MFA protects administrative accounts; transcript access requires SMS verification.

AI
No customer-data training

Customer calls, audio, and transcripts are not used to train AI models.

IR
Formal response plan

Defined incident roles, containment, evidence preservation, and agency notification.

SECURITY-REVIEWED SERVICE LAYERS

TWILIOTelephonyELEVENLABSSpeech AISUPABASE + AWSHosting & database
Provider certifications apply to the named providers. EMT919 does not claim its own SOC 2 certification.

Straightforward pricing

No pricing games.
No surprise tiers.

A clear annual price built for agencies of every size.

✓ Cooperative purchasing support✓ Simple agency onboarding✓ Human support

Ready for procurement

Easy to evaluate.
Easy to buy.

Give your command staff, procurement team, and counsel the answers they need.

Security↗Privacy↗Accessibility↗Support↗Procurement↗Agency briefing↗

Questions command staff ask

Clear answers.
No overclaiming.

Operational details vary by agency configuration, carrier conditions, policy, and contract.

Does EMT919 replace live interpreters?

No. AI-first mode includes live-interpreter escalation, and agencies may choose live-interpreter-only routing. Agency policy determines when a qualified human interpreter is required.

Is EMT919 SOC 2 certified?

Fast Dial, Inc. does not currently hold its own SOC 2 report. EMT919 uses SOC 2-certified providers across hosting, telephony, and speech-processing layers.

Are calls recorded?

Voice audio may be retained for transcript generation and quality verification under a 30-day rolling default. Agencies may request a shorter period. Records subject to a legal or agency preservation hold are excluded from ordinary deletion.

Is customer content used to train AI?

No. Customer audio, transcripts, and incident narratives are not used to train Fast Dial or subprocessor AI models.

What happens if a call disconnects?

The active session ends. The responder can re-initiate the approved call workflow or use the agency’s alternate interpreter path. Continuity depends on carrier, network, and service conditions.

How fast does it connect?

EMT919 does not publish a fixed latency claim. Connection time varies with carrier conditions, language, routing mode, and live-interpreter availability.

Agency briefing

Bring your
real workflow.

We’ll show the #919 experience, security controls, deployment model, and purchasing path in one focused briefing.

Submitting this form requests contact from City919. Do not include case information or sensitive operational data.

The first minute starts here

When seconds matter,
keep talking.

See how EMT919 fits your agency's calls, policies, and purchasing process.

Schedule a 15-minute briefing