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Compare interpretation workflows
AI-first
- Starting point
- Routine field communication in supported languages.
- Escalation
- Agency-defined rules and an approved alternate path.
- Confirm during review
- Languages, critical-detail checks and records settings.
AI + EMT Live
- Starting point
- AI-first conversation with configured live interpretation.
- Escalation
- Officer-requested or configured handoff to a qualified interpreter.
- Confirm during review
- Coverage, handoff behavior, records and provider terms.
AI + your provider
- Starting point
- EMT919 access alongside your existing interpreter relationship.
- Escalation
- Agency-approved routing to that provider.
- Confirm during review
- Integration, access, provider billing and records settings.
Service descriptions and records add-on
AI-first interpretation
Telephone-first field translation in supported languages, configured for routine public-safety interactions with agency-defined escalation rules.
AI + EMT Live Translation
AI-first communication with officer-requested or configured escalation to a qualified live interpreter within the approved call workflow.
AI + your interpreter provider
Keep an existing interpreter relationship while EMT919 provides authorized dialing, routing, and the configured operational record.
Evidentiary Package
Enhanced provenance, integrity controls, chain-of-custody records, discovery-ready exports, legal holds, and documentation support.
Review the package →Officer calling and messaging
9-Line by EMT919A dedicated number. A personal boundary.
Give officers a dedicated number for outbound calls, incoming calls, and SMS/MMS without sharing personal numbers. Review 9-Line configuration and commercial terms separately from interpretation and records options.
Explore 9-Line →Request an agency proposal
Use approximate counts only. Do not submit case information, protected records, credentials, or sensitive operational data.