Get support
Operational support
Registration, call workflow, roster changes, transcript access, and service configuration.
contact@emt919.com
Security contact
Suspected incidents, assessment questions, and control-evidence requests.
Carl Bubeck — carlb@city919.com
610-517-2874
Do not send sensitive case data by ordinary email
Use email to initiate contact. An authorized support representative will arrange the appropriate secure exchange for transcripts, incident evidence, or architecture materials.
Incident handling
Reported suspected incidents are routed to the designated Incident Commander and technical lead. SEV-1 and SEV-2 reports are assessed promptly under the formal Incident Response & Breach Notification Policy.