Corrections

Clear instructions inside the facility.

Support routine multilingual communication while the facility retains control of access, policy, records, and interpreter escalation.

Corrections staff using a phone-based interpretation service during routine intake

Facility workflows

Potential workflows include intake, housing instructions, medical requests, classification questions, property procedures, scheduled movement, and routine staff communication.

Controlled access

Authorized telephone numbers, administrative MFA, agency-bound records, audit logging, and transcript verification support accountable use.

Limits matter

Disciplinary, legal, medical, or other high-stakes communication should follow facility policy and use a qualified live interpreter whenever required.

Request a corrections briefing