Agency product sheet
Keep communicating when seconds matter.
#919
EMT919 is Emergency MultiTranslator: an agency-configured, telephone-first interpretation workflow for public-safety teams. Authorized users call from a registered phone, communicate turn by turn, and escalate to a qualified live interpreter when required.
How it works
- Dial. Start from an authorized agency phone.
- Talk. Use short statements and work turn by turn.
- Continue or escalate. Follow agency policy and move to live interpretation when required.
Operational fit
- Law enforcement
- EMS and fire
- Corrections
- Schools and campuses
- Animal control and code enforcement
Controls
- TLS 1.2+ in transit
- AES-256 provider-managed storage encryption
- Administrative MFA
- Registered-phone access
- Agency record isolation and audit logging
- No training on customer audio or transcripts
Service options
- AI-first interpretation
- EMT-managed live escalation
- Routing to an existing interpreter provider
- Optional Evidentiary Package
Commercial terms and final scope are stated in the written agency proposal.
Important boundary: EMT919 supports communication; it does not replace agency policy, legal or clinical judgment, or qualified live interpretation when required. Fast Dial, Inc. d/b/a City919 does not currently hold its own SOC 2 report; provider certifications apply to the named providers.
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